Contact Us
Got a question about one of our reviews, a correction to flag, or feedback on how we cover Kenyan online casinos? We read every message and aim to respond within 48 hours on working days.
Send Us a Message
Email is the fastest route to our editorial team:
Please use a clear subject line — for example, "Licence query" or "Review feedback" — so we can route your message to the right person quickly.
What We Can Help With
- Review accuracy — if you believe a detail in one of our casino write-ups is out of date or incorrect, tell us. We take factual accuracy seriously and will investigate promptly.
- GRA licensing questions — we can point you to where to check the Gambling Regulatory Authority's licensee register yourself. We cannot verify licence status on a reader's behalf, but we can explain what to look for.
- Tax and deduction queries — we explain how excise duty and withholding tax work in general terms. For advice specific to your situation, a qualified tax professional or KRA directly is the right contact. Nothing on this site is tax advice.
- Responsible gambling resources — if you or someone you know needs support, visit our responsible gambling page for information on self-exclusion, deposit limits and where to find help through the GRA's own tools.
- Partnership or editorial enquiries — if you represent an operator or a content partner, use the same email address. Note that commercial relationships do not influence our rankings or editorial assessments.
Reader Feedback
Our reviews are built through research and ongoing monitoring, not first-hand play. Reader experience genuinely improves what we publish. If you have deposited via M-Pesa, gone through KYC verification, or tried to withdraw and run into a delay, that context helps us keep write-ups accurate for the next reader.
We cannot resolve individual disputes with operators. If you have a complaint against a licensed operator, the correct route is through the operator's own customer care channel first, and then to the Gambling Regulatory Authority if that fails. For unlicensed operators, recourse is limited — which is one of the reasons we emphasise GRA licensing so strongly in our reviews.
Corrections Policy
We update pages when regulation, tax rules or operator terms change. If you spot something that looks wrong — a minimum deposit figure, a tax rate without a verification date, a licensing claim — flag it with the page URL and the specific detail. We will check it against primary sources and correct or annotate the page if needed. We do not silently delete corrections; where a material change is made, we update the fact-check date on the page.
About This Site
Best Casinos KE is an independent comparison site for Kenyan adults researching online casino options. We cover GRA licensing, M-Pesa payment methods, wagering requirements and tax deductions. We do not operate any casino or accept deposits. For more on how we work and what drives our rankings, see our About Us page and our Terms and Conditions.
18+ only. Gambling involves risk. Never gamble with money you cannot afford to lose, and never treat it as a source of income. If you need to take a break, use the self-exclusion and deposit-limit tools available through licensed operators, or visit our responsible gambling resources.